Frequently Asked Questions
Delivery is free within NZ (including rural delivery).
No, the colour of samples provided are a guide only, exact colour matches cannot be guaranteed due to variations between batches.
We import our Ready Made Blinds Blinds at standard sizes. Each standard size has its own packaging with the brackets, screws and wand included. This means the length of the wand is determined by the width of the blind as it need to fit in with the packaging. You can easily cut them down using a hack saw, wood saw or a sharp knife depending on the type of blind you’ve ordered. The controls are fixed on all venetian blinds so we’re unable to change the side the controls are on. Our Roller and Vertical blinds are more flexible: For the Rollers you choose the control side during installation. For the Vertical blinds we confirm this prior to making the blind
No problem, call us on 0800 77 00 44 (free call) and we can take care of the ordering process for you
From confirmation and payment we’ll dispatch your order within 8 working days.
We send our products through reputable courier companies.
Yes, as damage can sometimes occur during transit please take time to read the instructions that we email upon dispatch of your order.
Yes, there is a 12 month warranty on all products unless otherwise displayed.
Yes, this applies to standard size blinds only providing they’re returned in original condition within 7 working days from receipt.
- Measure your windows by following our How To Guides here
- Select your blind type or curtain from our Product Range and continue with online ordering process or call us, 0800 77 00 44.
- Payment can be made online with a Credit Card through our secure portal, or by Direct Credit or by Cheque.
All orders are confirmed by our staff before releasing to the factory however if you’re unsure please contact us before placing your order.
For a small charge we can cut our standard size blinds to suit your specific requirements. We do however have limitations, we’re unable to provide venetian blinds with a width under 360mm (Polymer and Aluminium) and 400mm (Basswood) and our maximum width across all blinds is 2300mm. Please refer to BLINDS CUT TO SIZE for more information.